If you need a more active user engagement, a live chat is a perfect solution. It will help you monitor traffic in real time and provide live support to your customers.
To add the live chat widget: from the left menu select Builder > Widgets > Contact. From there, you can choose any of the 3 live chat options: LiveChat, JivoChat, and Live Agent.
Grab the widget and drop it to your website either to the bottom right or bottom left corner. Click on the widget to open the settings and connect an existing live chat account or create a new one.