Frequently Asked Questions

uKit is a simple drag-and-drop website builder that helps small business owners create a professional-looking website without any technical knowledge. With a uKit website, entrepreneurs can easily market their business online, attract more customers, and increase sales.

To help small businesses create a successful website, uKit has developed a breadth of features and widgets. These include over 250 of ready-to-use designs, easily trackable statistics, SEO optimization tools, eCommerce solution, website hosting, domain name registration, mobile-friendly layout, and many more.

uKit was developed as a code-free solution by the popular website builder uCoz that has 10 years of experience in the market and more than 1 million active websites. Expertise combined with best practices and state-of-the-art technologies allow our team to build websites efficiently and charge less. This way, we are able to offer you the best options starting at $4/month.

All websites are optimized to work perfectly across computers, mobile phones, and tablets. uKit is currently offered in 4 languages: English, Portuguese, Romanian, and Russian.

You can create two or more separate websites in different languages, and link them to each other, e.g. using the Icon or Button widgets. You can also unite them under one domain, for example, and

To create a new website in one of the languages that uKit is available in, simply change the language on your Dashboard.

Yes, uKit offers an Affiliate Program which allows you to earn money by promoting and driving traffic to uKit. There are no limits to how much you can earn.

All affiliates receive the guaranteed 30% commission on all payments made by the users they referred. The more sales you refer, the more you get paid. Learn more about the program on the official page.

If uKit returns the "Unexpected error has occurred" message, this means that we are fixing small bugs and the system is being updated. Try reloading the page and the error should disappear.

If the error is still there after refreshing the page, please contact our Support Team with the details about the device you're using, operating system, browser, and its version. Be sure to make a screenshot of the error with the open browser's console (in most browsers you can open it with the Ctrl + Shift + I command, and then navigate to the Console tab).

For us, it is very important to collect information on when this message appears to our users, so that we can fix any bug that may appear, as soon as possible.

No, we will never delete your website unless you would like to delete it yourself.

That might happen if you want to change the registered system domain like To delete a website, please open your Dashboard and choose Settings > Security.

Keep in mind that this is an irreversible action. You will not be able to restore your website after this.

Badges are achievement awards we grant to your websites for any major steps in their development.

uKit is a fully drag-and-drop website builder designed to suit those who are not familiar with web design and coding, or simply don't want to spend time editing HTML and would rather focus on content. However, if you need to integrate specific code, it is possible within the Pro Plan.

It grants access to the HTML Code widget which you can add to any desired place on your website and enter the necessary code:

Alternatively, you can make use of the Custom Code widget located on the uKit Dahboard:

Open the widget's settings to specify the code's position and the pages where it should be applied:

All uKit designs are customizable, i.e. all default images and texts can be easily replaced in accordance with the theme of your website. This means that you can select a design from any of the available categories, just choose the colors, fonts etc. you like most.

For example, by changing the pre-inslalled images and uploading your custom ones you can turn an automotive design into a gaming one, or choose a food design and create a website for your cleaning business.

Do you face one of the following situations?

  • In the Builder mode, it’s impossible to add a post to the News page
  • The website doesn’t look good in the Preview mode
  • There’s a message saying it’s forbidden to load system scripts that are required for the operation of the website builder
  • Some browser extensions may interfere with the correct operation of the website builder, that is why we recommend that you disable all active extensions of your browser, including ad blockers (for example, AdBlock, Adblock Plus, AdGuard, and other).

    If you don’t want to disable the ad blocker in your browser, you can add to the list of whitelisted domains in your ad blocker’s settings.

In the Domain section of your Dashboard you can choose, register, and connect one or more custom domain names like

After the changes have been applied, your website will be available at the connected address. Also, you will be able to configure the domain's settings, e.g. edit domain records (such as A, CNAME, MX, and TXT).

Yes, here's how:

1. Sign in to your uKit account.

2. From the left hand side menu on the Dashboard select Domains > Buy domain.

3. Enter a desired domain name into the search box.

4. Click Search

5. Choose the domain extension and hit Buy.

6. Select the registration period and the preferred payment method.

7. Enter your personal information and click Pay.

Congratulations! Now your website has a professional online presence.

If you don't have a custom domain name you can purchase it directly from uKit. In this case, the domain will be connected automatically, no additional actions will be needed from your side.

If you already have a domain name:

1. Open the uKit Dashboard.

2. Select the Domains section.

3. Click on Connect domain.

4. Enter you domain name and click Connect.

5. Confirm that you are the owner of the domain name by clicking on Yes, I have registered the domain name.

6. Specify uKit's name servers ( and at the domain provider's end and select I have set up the name servers.

7. It might take up to 24 hours for the changes to take effect (due to the different update time of the name servers’ information across the Internet).

Once the name servers’ records are checked, your website will be available online at the connected domain name.

The technical domain name like cannot be changed once the website has been created. To choose a new technical domain, you need to create a new website.

However, you can buy a custom domain name like from the Domains section of your Dashboard, or connect an existing one that you purchased from a third-party domain provider.

The number of domains that you can connect to your uKit website is not limited.

1. One of the connected domains is primary. Visitors to the technical domain and secondary domains will be automatically redirected to the primary one.

2. Any connected domain can be set as primary.

If you connected a custom domain to your uKit website, you can set up a personalized email for it, such as

First, you will need to create your mail boxes using an external email service, e.g. Gmail for Work. Then, the custom domain-based emails can be connected by adding the required domain records in the Domains section of your uKit Dashboard.

Contact your email hosting company to ask them for the records that need to be added. Next, on your uKit Dashboard open Domains > Connected to the website > Gear icon > Domain records > Add.

For step-by-step instructions on how to manage domain records on uKit, click here.

You can add and edit domain records, such as A, CNAME, MX, and TXT at any time from the Domains section of your uKit Dashboard.

To add/edit records:

1. Log into your uKit account.

2. At the top of the screen, from the drop-down menu, select the desired website your want to apply your edits to.

3. On the Dashboard choose Domains.

4. Proceed to Connected to the website page and click the gear icon next to your domain name.

5. Select Domain records on the left and click Add to enter the relevant records.

6. Click Save.

Note: To add other records, such as SRV, please contact our Support Team.

uKit has the following name servers:

SSL is a secure protocol that lets you set up a secure channel between your website and visitors.

SSL certificate is a unique digital signature of your website that is needed to create a secure channel between the client and the server.

The SSL certificate allows to:

  • Confirm authenticity of the website and its owner
  • Provide encryption of the transmitted data
  • Protect against data spoofing when the data is transmitted across the network

HTTPS is a secure protocol that allows encrypting the transmitted data over the SSL protocol.

Starting from January 2017, Firefox and Chrome browsers mark as safe only HTTPS-secured websites.

You can attach a SSL certificate to your uKit website free of charge.

Before activating a SSL certificate, you need to connect a custom domain name to your website. It is not possible to enable a certificate to the technical domain like You can either buy a domain from the uKit Dashboard or connect one you've already purchased elsewhere.

The connection of a SSL certificate to your uKit website is provided free of charge, you don't need to buy it from third-party registrars.

Note: As of now, attaching your custom SSL certificate to the uKit website is not possible.

Once the domain name has been successfully connected to your website, on your Dashboard navigate to the SSL certificates:

On the page that will appear, click Enable SSL to activate the certificate for your website. The certificate connection may take up to 1 hour:

Once the certificate has been connected, your website will be available via the HTTPS protocol.

There are two ways to publish your website:

1. On the Dashboard of your website, click the Publish button.

2. In the Builder mode, press Publish in the bottom left corner of the page.

1. On your Dashboard, open the Settings section.

2. Select the Under Construction mode.

When you are ready to make your website visible to the public, remove the checkmark next to the Under Construction mode or just republish the website.

The browser keeps the cached information about your website not to load it every time in full. If you see "Under construction" even if you published the website, refresh the page with the Ctrl + F5 command or clear your browser's cache.

uKit provides two primary backup modes — manual and automatic. 

Automatic backups are created by the system at particular time intervals throughout the year such as weekly, monthly, and quarterly.

The automatic backup system is working for any of the created sites following the process below:

  • Each week, we create a weekly backup of your entire website. If there have been no changes to the website, the system refrains from recreating a copy.
  • After the month has passed, the first week’s backup is stored as the monthly backup. The other weekly copies for this month will be deleted.
  • After the year has passed, the system retains every fourth month’s backup — creating quarterly backup copies. It starts with saving the first monthly copy of the year — turning it into the first quarter’s backup.

The manual copies can be made by the users themselves at any time convenient to them. To create a manual backup, open the Builder and select the clock icon in the bottom left corner. 

Next, click on the + Create a backup button.

You can create up to ten manual backups, which is enough to preserve all key versions of your site. Each of the backups can be also deleted at any time once it is no longer needed.

To change your website's icon (favicon), navigate to Dashboard > Settings > Replace.

After you change the favicon, you need to re-publish the website and clear your browser's cache. Then reopen the website.

At the moment you can integrate the following social networks: Instagram, Facebook, Twitter, LinkedIn, YouTube, VK, Pinterest and more.

Below are the guides for different browsers. Choose yours and follow the instructions.

Google Chrome

1.Press the combination of keys Ctrl + Shift +Del.
2. In the box that appears, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
3. Use the menu at the top to select the amount of data that you want to delete. Choose the beginning of time to delete everything.
4. Click Clear browsing data.

Mozilla Firefox

1. Press the combination of keys Ctrl + Shift + Del.
2. In the Clear Recent History window, from the drop-down menu, choose a time range for which you want to perform the deletion.
3. Open the Details list and enable only the Cache option.
4. Click Clear Now.


1. Press the combination of keys Ctrl + Shift + Del.
2. In the Clear browsing history window, select the period of time for which you want to perform the deletion.
3. Make sure that only the Cached images and files option is enabled and press the Clear browsing data button.

Internet Explorer

1. Press the combination of keys Ctrl + Shift + Del.
2. In the Delete Browsing History window, select Temporary internet files and website files. Make sure the other options are disabled.
3. Click the Delete button.


1. Click Safari on the upper left side of your screen. In the menu that appears, click Preferences.
2. In the window that appears, click the Privacy tab. Click the Remove All Website Data button.
3. Click Remove Now in the pop-up window that appears.

Website promotion requires methodical approach and regular contributions. We recommend that you focus on the following aspects to achieve the best results:


It must be unique and thematically based on the keywords. Unique content is original articles, photos, audio and video materials that do not have copies in search engine results. This factor has a significant impact on the promotion of your website, so make sure you give it a special attention.


The code uKit generates is semantic, standards-compliant, and highly optimized for SEO. All you have to do is wisely use our SEO tools, think through your website's structure and design, fill in the correct meta tags, interlink pages within your website, and connect a custom domain like

A Title meta tag should be short and understandable when describing your activity (for example, "uKit - Website Builder for Business"). The content of this meta tag is displayed in search engine results and the browser address bar:

The next important meta tag is Description which should contain a brief info about the page. If it is filled in correctly, search engines create a snippet - a short page description - based on this info.

A Keywords meta tag should be filled in with keywords that describe the content of the page. These can be both a single word and a phrase, the important thing here is that the specified keyword must be included in the page's text.

Learn more about how to fill in meta tags.

With our Promotion tool, you can assess your website's optimization and see if it still could use some work or it is ready to go live. Your website is in the Green Zone? This means you can publish it so the search engines could see it and proceed to offsite optimization.


One way to get visitors is to make thematic resources link to your website. Use advertising, try to get attention of bloggers who may write about your business, link to your site from your social profiles etc.

If your business is relevant to people in a specific area, another great way to get noticed is to add your company to Google My Business listings and pinpoint your location on Google Maps. This can be done directly from your uKit Dashboard > Promotion > Business Listing.

For your convenience, we have also automated the process of verifying your website with Google. On your Dashboard navigate to Promotion > Search Console > click Add a website under the Google Search Console tab. Once you do that, you can view your rankings, and ensure Google indexes your website on a regular basis.

We also recommend to check out Google tips for webmasters.

Each page you create comes with a set of SEO options that are very useful for promoting your website. To set them up, navigate to Site Pages settings > click on the gear icon next to the page's name > SEO.

Here you can add the following meta tags: Title, Description, and Keywords:

Under the SEO tab, fill out the Title, Description, and Keywords meta tags. To apply the changes, you need to click on any space outside of the settings window and then publish your website.

The first thing to do before verifying your website with search engines like Google is publishing it. You can do it either on the Dashboard, or in the Builder mode on the left menu.

Now that your website is published, head over to the Dashboard by clicking on the U in the top left corner. From here, proceed to Promotion > Search Console > Google Search Console > Add a website. Log in with your Google account, or create it if you haven’t got one yet.

When the website is successfully submitted to Google, you’ll see the following notification:

It means your website will soon appear on Google search results.

As a rule, a website appears on search results within a month. Be sure to verify your website with Google Search Console to help Google find your website faster.

Open the Dashboard of your website and go to the Statistics section. There you can connect Google Analytics.

To track how many people have visited your website, connect Google Analytics.

To do that, click on the uKit logo in the left upper corner. It will take you directly to the Dashboard. From here choose Statistics > Google Analytics > Connect.

Log into Google Analytics with your Google account and accept the request for permission. When the website is successfully connected to Google Analytics, you’ll see the following notification:

Create an account by clicking on the corresponding button and follow the instructions given in the guide below the button.

The tracking ID is now successfully added to your website.

Every uKit website has an XML sitemap that helps Google and other search engines discover and index your website faster and more properly.

You can access your sitemap by adding "sitemap.xml" to the end of your domain name.

A goal is a specific action completed by a visitor on your website: clicking on a button, sending a message via a contact form, requesting a callback, and other activities that contribute to the success of your business.

Before setting up goals, make sure your uKit website is connected to Google Analytics. You can check it in the Statistics section of your Dashboard.

Goals can be set up for the following elements of your website:

  • Button Widget
  • Callback Widget
  • Contact Form Widget
  • Pop-up windows

To set up a goal for a website element, you need to click on the element and select Statistics on the menu that will appear on the left. After that, click the toggle next to Goal on Google Analytics and copy the label.

Next, you need to log in to your Google Analytics account, create a goal, and add the label you've previously copied on your website.

For a more detailed instruction on how to work with goals, please read this article.

Note: The connection of goals is available on the Premium+ and Pro plans.

A 301 redirect is a permanent redirect from one URL to another. In essence, this is a server response to the request it receives informing that the address has been permanently changed. As a result, a site visitor and search engines are redirected to a new URL that is different from the one they originally typed into their browser or selected from a search engine results page.

Why use a 301 redirect?

This type of redirect lets you transfer the link juice (ranking power) from one page to another. It's commonly used in the following situations:

  • changing the page URL
  • merging the page duplicates
  • moving your website from one domain name to another
  • redirecting from www to non-www versions of your website pages

How to set up a 301 redirect?

Open the Settings section:

Go to the 301 redirect tab:

Provide the addresses of the old and new pages and save the changes.

You can take your website to the next level by upgrading to one of our plans:

Premium Plan

Purchasing a Premium Plan entitles you to receive the following features and tools:

  • Unlimited pages, disk space, and visitors
  • No uKit branding
  • 24/7 support
  • Unlimited SMS notifications (about callback requests from your site visitors)
  • Mobile-friendly version
  • Free hosting
  • Free third-level domain like
  • Connection of a custom domain like
  • Backups
  • Powerful statistics
  • 200+ professional designs

The plan costs $5/month which is discounted to $4/month when paying for a year.

Premium+ Plan

This plan includes all features of the Premium Plan, plus advanced statistics and unlimited access to premium designs:

  • Goals in Google Analytics
  • Premium designs
  • Real-time support in a live chat

The plan is available at $10/month or $8/month when paying for a year.

Pro Plan

This plan includes all features of the Premium+ Plan, plus more creative and coding possibilities for professionals:

  • Custom HTML code integration
  • Custom color schemes

The plan is available at $15/month or $12/month when paying for a year.

Once a 7-day trial period expires, you can continue using uKit absolutely for free. However, we will have to make some changes to the way it looks - add a small ad banner (see an example website with uKit branding). The banner can be removed at any time by upgrading to one of the paid plans: Premium, Premium+, or Pro.

The 7-day trial allows you full access to all features of the Premium Plan, so that you can try out everything without limitations and see if uKit's functionality suits your business needs.

No, the website won't be deleted. When the trial expires, your website will continue to be available to the public and you will be able to further edit and preview it absolutely for free.

However, we will have to make some changes to the way it looks - add a small ad banner (see an example website with uKit branding).

You can pay with Visa and MasterCard bank cards. PayPal payments are also available.

The payment is charged in USD. If your card is issued in another currency, it will be charged according to your bank’s conversion rates. Should you have any problems transferring funds, contact our Support Team.

We offer fixed discounts on pricing plans depending on the subscription period. The longer the subscription period, the greater the discounts.

  • 5% off when paying for 3 months
  • 10% off when paying for 6 months
  • 20% off when paying for a year
  • 30% off when paying for 2 years

Apart from this, we regularly run promotions and offer additional discounts. Follow the news on our official blog to stay tuned for special offers.

Widgets are the essential building blocks of your website. In the Builder, you will find a big collection of widgets, and we regularly add new ones to expand the functionality of your website. The widgets can be found in the Builder under the Widgets tab.

They are grouped into several categories:

  • Basic
  • Structure
  • Content
  • Media
  • Contact
  • Social


The name speaks for itself, these are the basic elements for a website. Among them are the text-based elements like Title, Text, and Quote, multimedia elements such as Image, Icon, Gallery, Slider, and the Button widget. The HTML Code widget is available within the Pro Plan.


Widgets from this category will help you organize your website's layout with the help of spaces and separators.


Under the Content tab, you will find a number of widgets that allow you to add content of different types to your website. For example, the Card and Price List widgets will help you showcase your products in a visually pleasing manner and describe their properties. If you want to sell products directly on your website, you can use the Ecwid Store widget. Other widgets will also allow sharing different kinds of content.


These widgets will allow you to share different media content such as files, video, music, or presentations.


Contact widgets are there to help your website visitors get in touch with you, sign up for newsletters, interact through the contact form, request a callback, find your location or get help from the support agent via an online chat on your website.


Social elements are perfect for adding popular social media widgets to your website so that your visitors could easily find you on Facebook or Twitter.

All uKit widgets are customizable. You can and should edit them to fit the content of your site instead of leaving the default content that comes with the design. The initial step to edit any widget is to click on it, after which the settings panel will appear on the left.

Below is the list of main widgets the customization of which is of great importance to your website:

To navigate to the contact information edit form, you need to click on the pencil icon next to the desired item. In the window that will appear on the right, you will be able to provide your contact details. If your business has several branches, you can specify them by clicking on the Add button to create a new office.

In the contact information edit form, you can fill out the provided fields or, if they are not enough, add new, additional ones.

To edit the name of the additional field that you created, click on the pencil icon next to it. If you no longer need a field, click on the trash icon and it will be removed from the list of fields with contact details. If you want to rearrange the order of fields, grab an item and move it up/down to the desired place.

In the settings you can configure appearance of the fields.

The Social Networks widget allows you to place social buttons onto your website so that your visitors could easily check out your presence on social media. The buttons can take to your community, group, personal or public page. In the widget settings, you need to enable the social networks you’d like to have displayed and specify the links.

You can reorder your social networks by dragging and dropping them on the left panel.

The Maps widget will help your potential clients to find you, learn your business hours, and directions.

Map type

When placing a widget, you are offered 3 mapping service options to choose from: Google Maps, Yandex.Maps, and Bing Maps. In rare cases it may happen that your address is missing from the map. In such a circumstance, try labeling your place with another mapping service.

Map markers

If you have already added your contact details to the Contact Information widget, the address you’ve specified there will be used as a map marker. To place a map marker, you either need to provide an address or location coordinates. You might also want to add a heading and description for the map marker that will appear upon clicking on it. If you have several offices or branches, you can feature them too by clicking on the Add map marker button.

Get social by adding widgets of popular social networks to your website: Facebook, Instagram, Twitter, and Pinterest. To connect them, you just need to provide a link to a social profile or connect, after which you can proceed to setting up the widget’s appearance.

The Video widget makes it possible to add videos to the pages of your website. You can use videos hosted with such popular providers as YouTube and Vimeo. After placing the widget onto the website, you need to go to the widget’s settings and provide a link to the video that you’d like to see added.

Note: Before adding a video to your uKit website, make sure that the video’s settings allow its embedding on third-party websites.

To create an online store with uKit, you need to use our built-in Product widget. Once you add the widget to the website, the store settings are immediately activated.

In the settings of the Product widget, you can:

You can add as many products to your website as you want. To navigate to the store settings, click on the cart icon in the top right corner of the Builder:

From there, you can access the following tabs:

  • Settings let you select your store’s currency and choose an action that is completed when items are added to the cart.
  • Order form allows specifying your contact email where store notifications will be forwarded to, fields of the order form, and also the text of the message that will be sent to a customer.
  • Shipping makes it possible to manage your shipping options. The shipping can be offered for free or set to a fixed price.
  • Payments allow you to change payment methods that will be available to the client.

Note: For the time of beta testing, the online store functionality is free of charge and available on all pricing plans.

You can also customize the look and feel of the cart by clicking on it. You can set up the cart's color and the text that appears on it.

If you need a more active user engagement, a live chat is a perfect solution. It will help you monitor traffic in real time and provide live support to your customers.

To add the live chat widget: from the left menu select Builder > Widgets > Contact. From there, you can choose any of the 3 live chat options: LiveChat, JivoChat, and Live Agent.

Grab the widget and drop it to your website either to the bottom right or bottom left corner. Click on the widget to open the settings and connect an existing live chat account or create a new one.

An online store can be set up with the Ecwid widget: Builder > Content > Ecwid Store. Place the widget to the desired area on your website and click on it. On the left you will see a menu with Ecwid settings. Connect your existing Ecwid account or create a new one. For detailed information about Ecwid online store, visit

Alternatively, the online store can be created with the help of the Card widget: Builder > Content > Card. Drag the widget to the desired area of your website and set up its design. You can customize the card by adding a product picture, description, and price. To make it possible for visitors to place orders, attach order windows to the buttons. Integrate as many cards as you want until you get a product gallery that matches your business needs.

There are two ways to do it:

#1 An online store can be created with the help of the Card widget: Builder > Content > Card. Drag the widget to the desired area of your website and set up its design. You can customize the card by adding a product picture, description, price and a Call-to-Action button. Integrate as many cards as you want until you get a product gallery that matches your business needs.

#2 Alternatively, you can add a price list with descriptions of your products and services. For that, in the Builder, open the Content tab and select the Price List widget. Drag it to the desired location on the website.
To configure the fields, click on the price list and edit the settings from the left menu. You can also assign an order form to the buttons in the price list. This way, your website visitors will be able to easily place orders for your products and services.

You can add up to 10 images in the Slider widget. If you want the slider to be free of any texts and buttons, consider using the Gallery widget and selecting the Slideshow design for it. In this case, the number of images is unlimited.

You can allow comments on your posts in the Blog section of your website. To create a blog, on the left hand menu select Site Pages > Add page > News

Create your first post here and click on it to open the settings on the left. From there, enable the Disqus commenting system.

Click on the Disqus message that will appear under the post.

Connect your existing Disqus account or create a new one.

To upload a file to your website, use the File widget which is located on the left panel of the Builder under the Media tab.

The maximum upload file size is 30 MB.

AmoCRM is a customer relationship management (CRM) system. It helps to keep track of all orders that are submitted through contact forms on your website. You can enable AmoCRM for all feedback forms, pop-up windows, and the Product widget.

Note: AmoCRM is a paid service. For more information on pricing plans and terms, please visit their website.

Where to find: The AmoCRM widget can be activated in the Site Widgets section of your website's Dashboard.

You will be offered to create an account directly from the Dashboard, or, if you already have one, connect it there.

Creating a new account

To create a new account, you need to enter your name and email address. The password to access the AmoCRM system will be sent to you by email. After that, click the Create account button to connect the CRM system.

To complete the registration, log in to AmoCRM and finalize the signup process by submitting the necessary information.

Where to find the account address, email, and API key

If you already have an AmoCRM account, you can connect it by clicking on Connect an existing account and entering your account details. They are as follows:

  • Account address. Here you need to specify your AmoCRM account's subdomain.
  • AmoCRM email. In this field, enter the email that your account was registered with. To look up the email, navigate to Settings > Users & Rights. Find the admin's account and specify their email address.

  • API key. This key is needed to bind your account to our builder. You can find it under the API tab of the Settings section.

Setting up forms


Verify your email address to ensure the correct operation of contact forms.

Once you connect AmoCRM, all messages that your clients send through feedback forms will be stored in the Leads section. More than that, each client will be recorded in the Lists section.

If you would like your clients to be collected in the lists, make sure you configure the necessary fields in the forms. For the contact to be generated in the Lists section, set the Name field as required. We also recommend that you include at least one of these two fields into the form: Email or Phone number.

You can configure the following forms:

  • Contact form
  • Pop-up windows
  • Order forms in the online store

Contact form

In the settings of the contact form, enable the Name field and make it required. It is also recommended to activate the Email and Phone fields. This way, you will be able to split your clients more accurately and sample them on a more precise level.

Pop-up windows

Pop-up windows have the same configuration logic. By default, the Email and Phone fields are active there.


By default, the Name field is not enabled in pop-up windows. If you would like to gather contacts for these forms, you need to activate this field and set it as required.


If you are in doubts as to whether you chose the right field type for your form, we recommend to delete the existing field and add it once again.

Order forms in the online store

Go the store settings to enable the desired fields. Navigate to the Order form tab and make sure that the necessary fields (1) such as Name and Email are active. These fields are marked with special icons. If the fields are deactivated, you can enable them and set the desired types.

In the Builder mode, select the Product widget and proceed to its settings. On the left panel in the Product Option section, click Add option:

In the window that will open, set the values and modifiers. In total, you can create up to 3 options with an unlimited number of values.

For each option in the Extra fee field you can set a modifier for the original price. The modifier is added or subtracted and can be a fixed value or a percentage of the product value. To use a percentage of the value, simply type the percentage using the % sign and to subtract a fixed value, use the minus sign. If you don't want the original price to be changed, just keep the Extra fee field empty.

Go to the store settings and open the Payments tab. In the Connect payment methods section, choose PayPal and click Connect:

If you don't have an account in the PayPal payment system, create one.

Go to the settings of the online store and open the Payments tab. Under Configure payment methods, select Wallet One and click Connect:

If you don't have an account in this payment system, create one.

Specify the Shop ID (it is diplayed in the account settings of Wallet One).

How do I get the MD5 key?

In the uKit store settings, type the key into the Digital signature (MD5 key) field. The key can be found in the account settings of Wallet One under the Integration tab. To copy it, enable the MD5 option next to EDS creation method.

Copy the script URL from uKit and paste it into the account settings at the Wallet One's end.

You can keep the default name and description of the payment method or customize them. Once you filled out the form, click on the Connect button.